Telkom = Bad Customer Service
<p>I have been struggling to cancel my contract for over 1 year now.</p> <p>It has really affected me badly.</p>
Thanks for the quick response I hope you can resolve A.S.A.P.
Thanks for the quick response I hope you can resolve A.S.A.P.
Still no feedback, it just gets worse!
Still no feedback, it just gets worse!
Can somebody please come get back to me and cancel my contract.
Can somebody please come get back to me and cancel my contract.
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Hi Keagan
One of your agents-lindani Shusha! emailed me yesterday asking for my ID numberand a cancellation form,
I have filled in numerous cancellation forms, I thought that when you make contact with me it wouldve of been to inform me that my contract has been cancelled instead you ask me for my ID number and cancellation. For the record I asked her to call me andshe hasnt done so!
Hi Keagan
One of your agents-lindani Shusha! emailed me yesterday asking for my ID numberand a cancellation form,
I have filled in numerous cancellation forms, I thought that when you make contact with me it wouldve of been to inform me that my contract has been cancelled instead you ask me for my ID number and cancellation. For the record I asked her to call me andshe hasnt done so!
Thank you for your post.
As per our telephonic conversation, please be advised that your query has been sent to our Retentions Team.
Your reference number is ***9.
We apologise for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Thank you for your post.
As per our telephonic conversation, please be advised that your query has been sent to our Retentions Team.
Your reference number is ***9.
We apologise for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***