Telkom bad customer service

Our contract with telkom was suspended due to non payment we then made payment as we were unclear where the non payment came from this was last week Tuesday we have phoned customer services every day since and sent proof of payment to a number of employees and get told the same story over and over again yet the number stays suspended with no feedback. We are fed up with telkom and their service to us they don't debit when they ment to they are very unprofessional makes us want to cancel our contract. Never a Manger to speak to we have had it.