Telkom Bad Company

Telkom call centre staff are all FOOLS.

Telkom has blacklisted me and this was for service not rendered. Last year in June the Telkom cables to our in Montevideo was ****** this is in Capetown and ever since my night mare began with Telkom.

Had to make numerals calls to cancel my bill as we had no service but I was billed. So every time my bills was credited. This continued for a year. Then I was told to cancel my line online another nightmare as I could not do this.

Three weeks ago I made an application as this was declined due to Telkom blacklisting me which was their fault as I called in once again to complain that I have no Telkom line and they still billing me.

Saturday tried to renew my cell c account and could not do this standing with flippin egg in my face, "Mr Williams you owe another service provider"

I had to get a paid up letter from Telkom to try and get my application looked at agian. For 5 days I struggled to speak to someone to try and resolve my issue getting my name cleared from the credit bureau and getting a paid up letter. I spend hours talking to different people and call centre managers one specific person by the name of Zulfa Petersen thatwas supposed to call me back on the 28.09.218 but the fool never did. I even asked the call centre staff to give me a number of their credit department and bunch of ***** told me there is no contact number for the credit department.

Today 03.10.18 I spoke to another call centre agent which gave me a number ********** 521 guy picked up told me I still have an outstanding bill ofR205 well I was so fedup told him just let me go and pay as I need my name cleared piad an hour later received my paid up letter.

But still now have to wait 7 days to get my name of the blacklist and they owing me R206.

The people that declined my application told me that I would probably have to wait another 3months to reapply I hope this paid up letter is going to help. eks die flippin hel in met julle.

No flippin apology I need an apology letter stating that I was not at fault as I called in numerous times complaining about no service ref 509CWZ100707, ref ********** 2 resolved but still blacklisted.

So just get me sorted out, will never ever deal with Telkom again.