Telkom back to bad service......cannot fix my line

Item: Telkom
Rating: 2
Author: Andrew W

***, for the last 10 days I have repeatedly called the help line to be told \we are escalating it..... etc\". After 10 days I have one sms saying its has been allocated, got a special number to call to fast track my complaint ***, called twice and promised the technician will be there the next day. Nothing!<br> <br> "

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Replies (1)

Telkom's replyOfficial

10 Apr 2016, 10:48

Hello zanyzoo,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM222124.

We apologise for any inconvenience caused.

Kind regards,
Ilhaam
Telkom Social Media

Telkom's reply10 Apr 2016, 10:48

Official