TELKOm BAAAADDDDD SERRRVICCCEE

I terrible service from clearwater telkom

Last year I upgraded my contract at telkom clearwater and requested for insurance which is all specified in documents i signed. three months later i found out that insurance wasnt enrolled by the consultant who later when i found out promised to reactify that error from his side but until to date none. i escalated the matter with the floor manager who promised as well she will sort it out and call me after but not. i have visited the store more than 10 times with no success when i get there they shift blame from one consultant to another to wait for their floor managers call still none. this has been going on for more than 10 months now I'm tired. at some point i stopped paying them hoping this will be attended to but instead I was still getting the back slap at the end. this query has been handled by atleast 5 people at the branch no one has done what theyve promised so far. its of luck luck my device still function perfectly with no problem without insurance.