Telkom

I took a contract with them 299 plus insurance In total R443. 06 I make sure there money on the 29th but they will say there was no money ok fine I went to one retail store they print for me to and pay at pep now to mysuprise same thing happened this but my ill says hundred something they are saying it's for late payer because when you pay at it reflect after 10days I won't that 202. N when I have signed this contract I told them I want top up nobody told me about the fee if debit bounce. I'm so disappointed with Telkom. Because when they making asales they don't give full details.