Telkom - AWFUL SERVICe

All i wanted was to purchase an iPhone from them as my phone just gave out. Tried to place this order multiple times this morning, i didnt get a confirmation sms. Decided to go into Telkom The Glen to ask if they had stock of the phone so i could rather apply in store. Instead of phoning the iStore (Apparently they work together now) to find out for me if they had stock, they told me to go there and ask. SO UNHELPFUL. Decided to try my luck with Telkom online again for the 5th time. Turns out my application was declined because my ID Number was typed in incorrectly and yet i wasnt informed of this. So i would have sat waiting for my phone to arrive??????????????? i am now waiting AGAIN for my order to be cancelled that a new order can be placed. i will probably be going elsewhere. There are multiple people who needs jobs and who would do them correctly. This is awful service!

Not to mention, i ordered my fibre line upgrade 2 months ago and i heard nothing back after following up 4 times. I even decided to give up on it. Thanx Telkom :)