1 reviews | Active since Oct 2015
Telkom ... avoid at any cost!!
again Telkom service supersedes disgraceful after being informed (on the 4th case opened) that my "uncapped" internet is in fact subject to a "fair use policy" which in essence CAPS internet speed at "up to 2mb/s" so once I reach 50gig of data (at a maximum speed of "up to 10mb/s (yet to be seen!)) My uncapped data is capped this at an exorbitant cost of 1,5k per month YET A capped internet of 60gig is a mere 300 per month I am sorry but how is it that this monopoly is allowed to rip customers off in such a manner Please anyone advise if I have recourse to cancel this contract without penalties?
Good day martin noordman
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
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Regards
Gerard
Telkom Social Media Team
Best regards,
Good day martin noordman
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Gerard
Telkom Social Media Team
Best regards,