TELKOM - Avoid at all costs

I'm not one to usually leave reviews but the service has been so appalling at Telkom that I have had to comment. Firstly given a 10MBPS LTE device and never got over 1MBPS. Trying to close the account since 2018, and continously debited. Telkom entered my info incorrectly so I was never issued an account number or sent any documentation (account was opened through a third party). But they made sure to keep debiting my account. Finally discovered today that they had my info captured incorrectly. Asked where I can lodge a complaint and get reimbursed and then am basically told its my own fault. I don't understand how this company is in business when they seem to have such disregard and contempt for their customers. Take your business elsewhere!!