Telkom automatically rescheduled my Installion without my consent, and then technician does pitch on rescheduled day!!!!!

Did an online application on the 20th of May 2020 for your 10mbps uncapped DSL package for R599x24.Did not receive any feedback, so on the 17th of June 2020 decided to visit the Telkom store in Gateway. Only to find out that lady who I spoke to over the phone took down an incorrect number to contact number (after confirming with me over the phone, I don't understand how this happened).As a result, they had been trying to contact me and had no luck, and cancelled the online application. On the day I went into the store, I did a completely new application. The store assistant called me on Thursday the 18th of June 2020 that my line would be installed the next day, being Friday the 19th of June. I made arrangement to stay home from work that day, as I had received messages confirming the installation happening on the 19th. Only the day of the 19th,i received a message saying technician had been dispatched. On the very same day at 10:37 a. m, I got a message saying that my installation date is the 22/06/2020 which was the coming Monday(Today). I had asked to take another day off from work for this day. Doing so,I waited the entire day and nobody pitched up. No technician called me to inform me of anything. I called your call centre's, spent R250 of my own airtime doing so, only to be pushed from pillar to post of be on hold for hours at a time. I have emailed your customer service address and there has been no reply.

This is absolutely ridiculous, during this trying time for our job market I am actually sacrificing mine for you not to deliver on what you promised.

Please can someone get back to me urgently regarding this. My contact number is ***. My reference number for my order is ***