QT
Quentin T

1 reviews | Active since Jun 2013

24 Aug 2016, 07:19

Telkom Automated Payment System

<p>Since telkoms new automated payment system came in, you have to wait 48 hours before reconnection. And not a single human being on the other side can assitst in immediate reconnection. </p> <p> </p> <p>Now that is first class customer service for you in todays day and age with the technology we have.</p> <p> </p> <p>Well done telkom with keeping up with your pathetic service. </p> <p> </p> <p>Now that is customer service for </p>

0
Replies (3)
Telkom
Telkom's reply24 Aug 2016, 10:05
Official

Hi kwailap,

Thank you for making contact with us and taking my call.

We await your email to *** in order to assist and advise further.

Have a great day further.

Your reference number is AI***.


Regards,

Rafeeqah

Telkom Social Media Team

Best regards,

QT
Quentin T's update24 Aug 2016, 14:06
Reviewer Update

Thank you Rafeeqah for reconnecting my services.

Its just a pitty that one has to complain first before you get actual service.

QT
Quentin T's update25 Aug 2016, 12:46
Reviewer Update

Reconnected yah........with only 1meg line speed......yah.....on the phone again.