Telkom Auto Renewed My Contract Without My Consent!!!!

It’s been over 4 months since my 24 month contract has expired to which Telkom has auto renewed my contract without my consent. Telkom has been debuting my account since then and I have made the decision to reverse the charges with my bank.

You expect customers to adhere to your contract but you “Telkom” have loyalty towards your customers.

PLEASE CANCEL CONTRACT IMMEDIATELY!!! It’s your last chance to rectify the issue before I formally stop the debit order period and only pay you for the existing contract via bank deposit.

It’s also your last opportunity to resolve it before I go to the Ombudsman as well as the CPA.

You’re basically *****ing from my account and I did not consent for my contract to be auto renewed for another 24 months.

You’ve also made process extremely unreasonable to cancel the contract, it can’t be done over the phone or in your walk-in stores. Your website is extremely unfriendly to cancel the contract.