Telkom at their thieving again!

I had my ADSL down for about 2 months from 11 March to around 2 May. Only after posting on HelloPeter did they eventually send a technician who know what they were doing to resolve the problem. Telkom rep**** to my review and told me that they would credit me for the time I was down when they sent the next statement (Interaction REF:AI ********** ). They sent the statement at for May with no credit. I paid in what I normally pay for a month (to cover the month of March), and called them to send me the adjusted statement so that I know what to pay. I received nothing back. The statement for June came with still no credit. I tried to call back but gave up holding on the line. Yesterday, my internet line went down. I've been trying to call through, because I assume it was disconnected due to non-payment. Which tells me that Telkom is effectively holding a gun to my face and robbing me for the time I didn't have any internet access. I'm still trying to get through to the call centre, but I demand that my internet line be restored, and the corrected, adjusted statement be sent to me with reasonably time to make payment!!