Telkom at it's worse

I have taken up a new ADSL with Telkom, but use another service provider for the data as well as taking over the Telkom Line itself.

The process is for Telkom to put the "line" in a holding pool, which they did and after a month being in the holding pool, they went and cancelled the line WITHOUT me giving them the instructions to do so. My line has now been off for a week.

It has now cost me R300 of airtime to try and sort out my line. Telkom is either off line or they just do not answer the phone and when they do answer and are online, they still can't help me.

This is the reason so many people do not want to do business with Telkom. I need someone to contact me ASAP to get my line back on and let anther service provider take it over.