Telkom at it's best

I have been in contact with TELKOM for the past 72 hours to have someone come assist me in getting my internet at home restored but the Telkom call centre agents expect me to fix the problem myself.<br> <br> On Sunday I had to replace the wi-fi router (now the second one in the space of 30 days) because it continuously gets struck by lightning. After having spent another R 2000-00 on a new router I contacted Telkom for assistance and when it gets too much for the call centre agent he drops the line and doesn't bother to call me back to check if the service has been restored.<br> <br> Hell this organization is useless.