1 reviews | Active since Aug 2013
Telkom at it again... No service but takes debit/o
Two complaints in one!<br> 1. ADSL Lines:<br> Telkom keeps taking their debit order after my line was suspended (on request) and asked to re activate another number...<br> Quick to send sms stating they cant fit an adsl line, but the line is strangely enough been there for months....<br> How can no once activate a line again.... but quick to take debit orders for something no working?????<br> Have reported this on numerous times and a month later... still no service?????<br> <br> 2. After months of payment for LTE, which never worked, my contract was eventually cancelled.<br> How ever I was told to settle my account fo the device and that my account will be cleared and cancelled....<br> Surprise..... once again someone clearly had no idea what they doing and my name has now been listed.... Having a perfect credit score for years Telkom manage to mess this up in a day.... Again various emails sent and to date no response.... Next would be legal from my side I suppose?????<br> <br> Can Telkom urgently get the various departments to sort out these queries!!!!!<br> This is unbelievable!<br>
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant departments and feedback will follow.
Your reference number is SM153365.
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant departments and feedback will follow.
Your reference number is SM153365.
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
