Telkom At It Again

<p>I am not too sure where to start!</p> <p> </p> <p>I have recently noticed a drop in my service.</p> <p>I have also noted that there have been a lot of Telkom/Open Serve people in my area installing Fibre.</p> <p><br />While I am grateful that they are upgrading the infrastructure although there is still no fibre near me I am so shocked that my current ADSL package is become sadly affected.</p> <p> </p> <p>I started experiencing that my ADSL line was dropping more often than nromal, I mean if there was a storm and so on I could understand the dropping.</p> <p> </p> <p>I have a 8MB line and recently it has been dropping atleast 3 times a day, I mean that was at first.</p> <p>When the line came back up it would be syncing a lot lower than the 7800KB that is used to sync at.</p> <p> </p> <p>A couple of days ago I saw that my whole phone line is crackiling up like no one's business.</p> <p>My line drops now every 1 minute to 2 minutes.</p> <p> </p> <p>I only get 1.5MB sync speeds and experience 2500+ ping on my line at any given time.</p> <p>I saw today that my phone line is not working at all and when it comes back every few seconds I cannot hear a clear dial tone.</p> <p> </p> <p>I had recently been setting a port a lot more than usual so I was becoming sceptical about what is going on.</p> <p>It seems to me that someone is playing with our lines as they are installing the Fibre or something.</p> <p> </p> <p>None the less I logged the fault and have been told that there is a ground issue.</p> <p> </p> <p>While I am not one to complain a lot except for extreme cases I do believe this to be one.</p> <p> </p> <p>I have intermitted services for about 3 weeks that I have been paying for.</p> <p> </p> <p>And over the last few days I have had absoulutely no service. </p> <p> </p> <p>I had previous issues with Telkom which were sorted out sufficiently and I am hoping this can be sorted now too.</p> <p>I seriously would just like some time that my line would work and I would not have issues with Telkom.</p> <p> </p> <p>I have had some good service from you for some time and now it is going down again.</p> <p> </p> <p>I am hoping you can assist in this matter as soon as possible so we may get back to a good note.</p> <p> </p> <p>Account Details:</p> <p><br />Danielle Geyser</p> <p>ID: ********** 203087</p> <p>Line: ********** </p> <p>My Cell: ********** </p> <p>Alternative: ********** </p>