WG
Werner G

1 reviews | Active since Dec 2018

04 Jul 2017, 20:53

Telkom!@&$

<p>I have only experienced problems with Telkom. Sure they got great deals. But don't expect any customer service. I've had a contract I cancelled in March I am still paying for it to date. Also have a wifi router on contract with them, and there is no connection so i'm paying for products I can't even use.</p> <p>Does anyone have advice on how to get their attention? Could one go to the Police? Contact the Hawks report them for *****, theft, breach of contract? Cancel the debit order and wait for them to contact me?</p>

0
Replies (2)
Telkom
Telkom's reply06 Jul 2017, 07:50
Official

Hi VGz,


Thank you for making contact with us

We would like to assist further, kindly provide us with the account details , affected number and ID number.

We really do apologize for any inconvenience caused to you.

Your reference number is: AI***

Regards
Launa
Telkom Social Media Team

Best regards,

Telkom
Telkom's reply10 Jul 2017, 18:30
Official

Good day,

Kindly note that our billing team sent you an email advising you regarding case: ***2 .Credit for the days when contract was not in use will reflect in the next bill.For any other queries please contact our call center on 081 180.

Regards

Maggie

Telkom social media

Best regards,