Telkom as YET AGAIN let me down

A few months back I had problems with my Telkom line, my internet would not work for 6-7weeks. I complained countless times with no results until I reached my last resort and complained on Hello Peter, and could you believe my internet was up and working the next day! without anyone even coming out!<br> <br> I was told I would not have to pay for the period of time my internet was not working, so I was surprised when I received my bill at the end of the month and I was billed for it, I then called the call center and I was told that it takes some time to register and next month should be credited. A month down the line I was still being billed, I then went through the effort of calling the call center again (Which is a huge waste of my time) I was told it takes some time for the credit to be approved and it was checked and I was told that it had definitely been approved and in September I will not be billed. I HAVE JUST RECEIVED MY BILL AND THEY HAVE BILLED ME AGAIN!!!!<br> <br> I will be cancelling my account and figure out another way of getting internet