Telkom as usual

Item: Telkom
Rating: 1

<p>Useless Telkom at it again. Some *********** tech works on someone's line, and mine gets disconnected. Second time in a year this happened. Takes me 3 tries to get a fault logged on their useless website. Haven't been able to track fault on that useless website. Calls get dropped, facebook decided to just ignore me, meanwhile I have been without service for 5 days now</p>

Helpful (0)

Replies (2)

Telkom's replyOfficial

24 May 2016, 07:11

Hi stephan-van-rensburg

We have noticed that there is a stable connection for more than 4 days now.

Should the problem persist, please do not hesitate to notify us.

Your reference number is SM236113 .

We apologise for any inconvenience caused.

Kind regards

Igsaan

Telkom Social Media Team

Telkom's reply24 May 2016, 07:11

Official

Hi stephan-van-rensburg

We have noticed that there is a stable connection for more than 4 days now.

Should the problem persist, please do not hesitate to notify us.

Your reference number is SM236113 .

We apologise for any inconvenience caused.

Kind regards

Igsaan

Telkom Social Media Team

's updateReviewer Update

24 May 2016, 10:32

Yes it finally got fixed on Sa****ay. Reason for fault exactly what I stated, a tech worked on the exchange and damaged my line. These guys should really receive better training, so that they can look at what they are doing

's update24 May 2016, 10:32

Reviewer Update