Telkom as *********** as always...
<p>On the 14th June I sent my fixed line cancellation through using the process instructed by Telkom. I received automated confirmation that my email had been received and no further feedback. My monthly bill continued to escalate. On the 25th July I sent a second email and called Telkom's call centre. I was requested by Miss MafekeG to forward the request to her so that she could escalate the matter. I again received no feedback. I mailed Miss MafekeG again on the 1st Aug, and again on the 7th Aug. To date I have received no correspondance. Anyone considering Telkom as a service provider for any products need to really think twice. There is zero after sales service from Telkom! Nothing new there! </p>
Helpful (0)
Replies (0)0
Replies (0)