MP
Mario P

1 reviews | Active since Jul 2019

10 Jul 2019, 17:29

Telkom, As bad as they get

I wish I had the words to explain how BAD THEIR service is. They are not worth one star. NOT BY A LONG SHOT. Its been a two-year NON STOP battle, but to no prevail. The person who filled in the Telkom deal code on the cellphone contract put the wrong number down! So I got a new phone but no time or data on my phone. For two years, but I had to pay the full amount every month. Their service is BEYOND poor. I would rate it the worst service of any company that I have ever dealt with!!! That's just one problem. We live in a rural area, the only reception we have here is MTN. Telkom use-to run through MTN Towers, without notifying its clients via SMS or email. Wake up one morning... BOOM Gone is the reception. Telkom has decided to make a contract with VODACOM. Now you try and explain that to a call center person... IMPOSSIBLE, but what can you expect if qualified people that are top management can't figure out that they made a mistake and just have to change the deal code... DO YOURSELF A FAVOR MY co SOUTH AFRICAN friend. STAY AWAY FROM THIS COMPANY and save yourself endless frustration!!!

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