Telkom as bad as always

I have written 3 letters to Telkom asking for assistance on 1) my wi-fi setting a limit for guests 2) To set a limit on my phone account not to exceed R200 and 3) some one has paid a pre-paid 3 x 3 gig on my contract account by mistake asking where is that money But on al three Telkom as usual do not care and did not even bother to respond They are the biggest bullies in the network business. They just have an attitude, we are Telkom and you just a stupid consumer and it is your fault and problem that you are doing business with us. Our logo is 'we do not care'