RS
Reghardt S

1 reviews | Active since Jun 2013

03 Apr 2018, 13:27

Telkom as a company is over? ***** investigations to begin soon?

I have tried to follow up 4 times with them over the last few weeks over an account that had to be moved. Every time the utterly incapable person on the other end has said that there is a problem with "the system" and that they can't do anything. The one I spoke to today was called Zindi and she said that her "system" had stopped working last week Thursday.

If you look at the review history for Telkom on this site, you will notice that 1) They no longer bother to respond to reviews 2) Negative reviews are coming in at a rate of a dozen every half hour.

This is unprecedented, and I think we may be looking at what happens when a state enterprise is utterly abandoned by management and subsequently collapses. Telkom had terrible customer service before, clearly the worst company in South Africa, but the state they're in now is unbelievable. As a customer, it seems the only people left at the company are the people who never did and never could do anything. Engineers, technicians? I think Nando's probably employs more of those at this point.

If I was ever stupid enough to own shares in Telkom I would sell them yesterday. Telkom is dead.

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Replies (1)
RS
Reghardt S's update25 Apr 2018, 12:15
Reviewer Update
Business has responded with a lie. This matter is still outstanding and telkom has *****ed it up in unbelievable ways multiple times. No one has contacted me. INVESTIGATE TELKOM FOR THEIR BLATANT *****