Telkom A**s

On the 17 May 2022 I ask my niece to buy airtime for me and she bought R50 airtime however she sent it to the number which is my Telkom secondary number and could not retrieve the airtime after engaging with Telkom.

On the 02/08/2022 I bought data for R149, 10Gb day 10Gb night at checkers gezina. I happened to loose my slip within 5 minutes, I went back to the store they printed a copy for me however the pin was hidden.Checkers indicated that the pin is hidden for security purposes and that I should call Telkom. I called Telkom multiple times and every time I was told by the consultants that there is nothing they can do for me. I then went to the Telkom satellite store at gezina galleries and still couldn't get help.

Telkom being a service provider can't assist on the service they sell to the public. I am disappointed to the core.