XM
Xabiso M

1 reviews | Active since Jan 2013

14 Jan 2022, 08:32

Telkom arrogantly and **********ly going on about its business - Pathetic

My contract ( *** ) was taken up and I was paying R169.00 per month, from what I know the contract I took was 24 months. When it ended last year around August I was already a year into not using a router simply because it has stopped working and upon reporting it NO ONE came to my rescue ( This means for about 12 months I was paying for something which was not giving me any form of value ). So I eventually accepted that I will honour the contract and then cancel it once it’s done. Now that the contact is over, debits are still going off – at a higher amount of R297.00 ( Not the agreed one as per contact ), they debit any day they want ( affecting my finances ), their contact centre / e-mail is nowhere to be found, you cannot attach a person to your query with Telkom, they do not respond back to their clients, they blatantly do as they please ( SOE habits I suppose ) and now I have to beg them to cancel everything which has still not been done. I am so numb I do not even need to be re-imbursed for the debits taken off after my contract has elapsed, I just need to CANCEL THE CONTRACT which is already expired, get the debits off my account – I am happy to shred and burn their useless router and move to where it all started again – MTN or Vodacom, companies which know what they are doing

Can someone assist me with this as soon as yesterday?

Furious client Xabiso Mdledle

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Replies (1)
XM
Xabiso M's update14 Jan 2022, 08:34
Reviewer Update
I demand confirmation that it has been cancelled either by mail, phone call, not SMS. I want nothing to do with Telkom - ****** vultures.