MD
Mohammed D

1 reviews | Active since Nov 2013

28 Mar 2016, 12:21

Telkom are useless. Warning to new customers!

Several fault log's done, 3 phone calls to follow up on the fault, complaint on Hello Peter and almost a month later and I still have a telephone line that is dead and am unable to make or receive any calls.<br> Fault 93CRK020316 - sent an SMS by Telkom on 6/03/2016 to say restored.<br> New fault 272CRK060316 logged on 6/03/2016 - progress update on the 17/03/2016 - fault is in hand with tech repair division followed by sms to say restored.<br> New fault 521CRK210316 logged and again progress on 24/03/16 followed by SMS to say restored 28/03/2016.<br> Request for supervisor to call back not met and promise last week that technician will call not fulfilled.<br> Sheer frustration!!<br> Judging by the number of complaints on HelloPeter it seems Telkom just don't care!! <br> <br>

0
Replies (1)
Telkom
Telkom's reply28 Mar 2016, 12:32
Official
Hello mdangor,

Thank you for making contact with us

This response serves as confirmation that your query has been received and feedback will be provided

We do apologize for any inconvenience we have cause to you.

Your reference number is: SM215489

Regards
Luleka
Telkom Social Media Team