Telkom are useless! For 6 months I've been trying to cancel contract to no avail. The contract has lapsed, but they still take my money!

<p>My contract had lapsed, and I want the contract ended, and transformed into a pay as you go.</p> <p>In January I submitted forms for service cancellation. For the next 6 months I have been phoning Telkom every two weeks. I'm always told a different story. On a number of occassions I've spoken to Team Leaders and/ or Managers. Sometimes I've been asked to resubmit to the forms to their email addresses, only on one occasion someone even phoned ( ********** - to say they were on it, and that it would be resolved soon. Never heard back from him. That was in April. Everytime I phone, they say that they'll forward it to their supervisor, and someone will get back to me. Only once has someone ever phoned me back. Nothing came of it.</p> <p>Three weeks ago I spoke to another person, ********** She said that matter would be handled urgently. Never heard back from her. Doesn't respond to my emails. </p> <p>How to cancel a contract, that is over the 48 month period, when Telkom are unresponsive? They asked me to submit forms, and I have done so. Nothing. I've phoned 2 dozen times. Nothing ever comes from it. </p> <p>But they still debit the money off our account every month!</p> <p>I wouldn't recommend a contract with telkom, because you might never be able to get out of it. </p> <p>CAN SOMEONE PLEASE RESOLVE THIS?</p> <p> </p>