Telkom are USELESS

I have had issues with my Telkom ADSL for more than a month now. I have reported the problem no less than 30 times. All the call centre agents do is apologize for the inconvenience, claim they \understand my frustration""; BUT NOTHING EVER HAPPENS! I have almost no connectivity and my ADSL line constantly drops my connection. They are so lucky that they have NO competition in South Africa and that they are a monopoly (always the problem in this country); because if they did;I predict that they would be gone in less than a year. I am sure they would lose every one of their customers. They are a bunch of idiots with no accountability at all."""