TELKOM ARE USELESS

Good Day<br> <br> i would like to let everyone the bad service i am currently getting from Telkom and how no one at Telkom knows how to do there job, I have to wait 1 hour on the phone to speak to 1 person and then they have to redirect me, all i want is my junction line off a hosting facility, I spoke to a gentleman on Friday 12 June 2015 about this issue he said someone will get back to me next day, No one did, so I phoned on Monday 15 June 2015 again and spoke to a lady that said he gave me the wrong information, she gave me a email address to email through my requested I did so Monday morning, I have not received anything back at all, I phone again this morning and I got another email address to email. P,ease can Telkom train their people properly or have a proper service delivery system as this is absolutely shocking that no one knows what they doing or take forever to answer the phone!!!