1 reviews | Active since Feb 2015
Telkom are Useless.
So where do I start. every week this month I get a Return debit from my bank, when I look who it is its Telkom wanting R798 from me, witch I don't owe them. <br> <br> I went to Greenacres branch and they looked at this also and said I don't know Telkom any money they not sure why they are debiting my account. they send a fax/email to there department saying I don't know Telkom money till end of Febuary, but yet with out fail each week Return Debit R798 from Telkom.<br> <br> So now I speak to consoltants online, they look into this and said its been stopped gave me a case number and some one will contact me.<br> <br> I asked will I still get debit after our conversation and was told NO its all been sorted out now. but guess what 2 days later another Return Debit from Telkom. R798 <br> <br> so after a entire month of fighting with Telkom and getting no where, with still no 1 that can give me a answer to why Telkom wants money from me when I don't owe them a cent, and who gave them permition to debit me so many times. <br> <br> what I realy want to know also is who is gona fix the credit score I get after Telkom debits me and gets a return each time. since phoning dosent help or going in to there branch <br> <br>
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM92901.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Best regards,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM92901.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Best regards,
