CS
Colleen S

1 reviews | Active since May 2017

19 May 2017, 09:54

Telkom are useless

<p>My ADSL line has been down since early 17 May 2017. I have phone 10210 at least 5 times a day. I work from home and need the Internet to do my work. </p> <p>When is this going to be fixed. I had a work deadline due yesterday. I will sue Telkom for business lost. You also better deduct the days I have no access from. The bill. I will not pay for service not received.</p>

0
Replies (2)
Telkom
Telkom's reply19 May 2017, 15:03
Official

Good day Colleen,

Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

Best regards,

Telkom
Telkom's reply26 May 2017, 10:45
Official

Hi,

when following up on your fault 46CVK170517 and see a technician attended yesterday to the fault. We also do see there is a connection on the service. Would you please advise if all is working on your end.

Regards
Garreth
Telkom Social Media Team

Best regards,