EJ
Ebrahim J

1 reviews | Active since Jan 2015

27 Jul 2016, 17:45

Telkom are today's Village Idiots

<p>Since November last year, I have tried to cancel my LTE contract as the internet quality is very poor. After 2 reports from technicians verifying same, numerous engagements with staff as well as returning the device as per their instructions, I am still being charged R399 per month as the contract is yet to be cancelled. My request for a refund for the 8 months since I raised the issue has also been ignored. I have been given the run around more than what long distance runners probably cover in their lifetime. </p> <p> </p> <p>I have engaged several people in trying to resolve this matter. Of note being: Maxine Rustoff who failed to action the cancellation as promised via email - I have the correspondence filed as evidence. The staff at Sandton City's Telkom outlet are clearly not adequately trained, and are incredibly rude. </p> <p> </p> <p>To anyone considering contracting with Telkom I strongly urge you to think again.</p> <p> </p> <p>For Telkom, "Tomorrow Never Comes"</p>

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