TELKOM ARE *******_STAY AWAY!!!

THE WORST COMPANY TO DEAL WITH.

Our cable in our area had been ****** in July I then was advised by an Agent that they will not be replacing the cables and that I would need to switch to LTE, so stupid me switched to LTE in the hopes that all will be resolved but this was not the case it was the start of nightmares and why everyone that posts about Telkom has nothing good to say.

So I ordered basically the same package I had before 10 Meg line uncapped and when I received my package my speed was bellow 1 Meg, I was not able to stream at all.

I then called their *********** client services (countless times) and no one cared to sort my problem out, then I received a full August bill and now I was livid, I already paid a full July bill and for the most of July I had no service and then August too and I haven't even been able to use the service?

I then canceled my service, and was advised that the line and internet will be shut down in 30 days, about a week and a half later my line and internet was cut off, I was then advised that the cancelation had been put through early.

I advised the agent that I would like my account to be refunded as I have not been able to use the service, well Joke on me they debited the full account at the end of August.

Today I received another bill, and I can't seem to understand why they continue to bill me for services I no longer have, the Agents are *********** and put the phone down while you are speaking, it's been an absolute nightmare, Please refrain from using Telkom they will become your worst nightmare and OH that 700 deposit that they advise you will receive back at the end of your contract Forget It, it's all lies,!!