LM
Leonora M

1 reviews | Active since Apr 2016

10 Apr 2017, 10:18

Telkom are *******! So digusted!!!

<p>When we signed up for the LTE package in March last year with Thabo Mnisi from Telkom, he arranged to cancel the ADSL line with Telkom but Thabo Mnisi neglected to cancel the ISP 4mbps package.</p> <p>We have since then been paying R 346.49 every month from March 2016 after our package was supposed to be cancelled (From April 2016 until January 2017).</p> <p>We need a refund/credit for each month we paid for a service that was supposed to be cancelled! </p> <p>We have been trying to sort this out with Telkom but absolutely nobody cares to assist us with the problem. Thabo Mnisi just ignores our phone calls and emails!<br />Stay away from Telkom! They will milk you dry!!</p>

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Replies (1)
Telkom
Telkom's reply10 Apr 2017, 10:59
Official

Hi LeonoraM

We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to investigate and provide feedback as soon as possible.

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Regards
keagan
Telkom Social Media Team

Best regards,