Telkom are *******

I cancelled my contract with Telkom on 22 May 2021 with a months notice, for the line to be disconnected on June 30. On the 6 June, the line was cancelled and I had no connection. I then called the call centre and asked y the line was disconnected, as I had a full month to go still, they told me that the line was mistakenly cancelled. I asked what could be done because I wouldn't pay for a service that I didnt receive. They told me to call back in a day or 2, which I did, the lady in accounts told me that they could not reconnect the line however she assured me that i will be charged pro-rata for the month of June. The full amount was charged on 1 June and the refund was due on 1 August. I didnt receive the refund, so i called them again and now they tell me the policy is that they dont do refunds. TELKOM ARE ******* .. THEY STOLE MY MONEY because I paid for a service I DID NOT RECEIVE The last person I spoke to was Khensani Ngobeni, I asked to speak to her manager.. she wasnt able to contact him/her. I then asked to get him/her to call me. She said that she would. I have still not received a call from her manager, Granny Malinga. Who knows if our complaints/review will ever get a response. The worse company you can ever deal with.

I will never get another contract with them again.