TELKOM ARE ******* AND *****

So it is now 6 months since I cancelled my Telkom account (with Lerato at 13.31pm on the 28th of September ***8888). I am still owed 3 months payments which they deducted after cancellation. I have phoned and get no response. I have emailed the email account and the inbox is permanently full.

I have been in to a branch and lodged a complaint upon which they noted that the money was assigned to the incorrect account and bank details and created a case after a huge fuss was made by me. I was then told it would be paid out within 3 working days and I was given Sakiwo as an agent and he provided me with a conatct number *** at the Table Bay Mall branch.

The number is never answered and I leave voice message s and get no reply. I once again popped in to the store at Table Bay Mall and was assisted by yet another agent who logged a request for Sakiwo to please call me and he check and my case had still not been attended to.

I find it so sad that in the 6 years I was I client of Telkom I was very satisfied with them as a service provider BUT the cancellation process has tarnished all goodwill and I am beyond LIVID!

NEVER GO NEAR TELKOM IT IS A LOGISTICAL NIGHTMARE!!!