Telkom are *******!!!

<p>I have ADSL for over two years and have had countless problems, Telkom staff is *********** and have no idea about customer service. Over a month they keep promisisng to sort our internet out and modem as they provided us with a faulty modem. After countless visits to the Centurion branch they have still not sorted this out. On a weekly basis we cannot visit the branch twice to get no service. We are still being charged and they are asking for a cancellation fee when we want to cancel. This pathetic service is unbearable and has forced me to write a review as I am frustrated with Telkom. I havent recieved such terrible service in my life. This isnt the first time we faced problems. Previously we were charged a call out fee due to incompetence of the client service centre, We were told our line was faulty where as the modem was faulty. </p>