MS
Muaaz S

1 reviews | Active since Jun 2015

10 Mar 2016, 12:21

TELKOM ARE *******

Almost A Year Back I Visited A Telkom Store In Order To Open Up A Mobile Contract .<br> Because I Did Not Have Any Credit References At The Time I Was Made To Deposit An Amount Of R3200<br> Into Telkoms Account Which Was Agreed To Be Used To Pay Off My First 6 Monthly Installments. Only To Realize That I Was Fooled And **** To After My First Monthly Debit Which Was Not Deducted From The Money deposited And Deducted From My Bank Account.<br> Not only that but The R3200 CREDIT Which Only Showed On My First Statement Had Completely Vanished And Did Not Appear On Every Monthly Statement Thereafter .<br> It Is Almost A Year And They Have Not kept To Their End Of The Deal.<br> I Am So Frustrated As I Sit Here Typing This Complaint. Not only At The Fact That Telkom Are A Bunch Of ******* And The Terrible Service Offered But Also At The Unhelpful Call Center Agents Who Always Promise To get Back to Me But Never Do .<br> <br> I'm Extremely Upset With Telkom And I Would Really Appreciate It If Hello Peter Could Intervene And Kindly Assist Me In Getting Me Back My Money.

0
Replies (1)
Telkom
Telkom's reply10 Mar 2016, 12:25
Official
Hello Muazy,

Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.