1 reviews | Active since Feb 2021
Telkom are *******
I cancelled my Telkom R99 data contract on 5 April 2018, up until today Telkom is still deducting money from my bank account. The Telkom agent I spoke to advised me to complete a cancellation form and together with my ID copy sent it to their cancellation department which is exactly what I did! I sent my cancellation form like 5 times no response, just deductions from my account. I called Telkom endless times attempting to stop this deductions, they would tel me no its cancelled. I went into Telkom stores and they refused to help me they told me they cannot cancel in store they only do it in head office. For almost 3 years now Telkom has been *****ing my money monthly! Sometimes they will deduct R600, R500, they even deducted up to R1600 once, bear in mind this is supposed to be a R99 contract. My bank is aware of the unauthorized directions and has put multiple stops on it but Telkom keep deducting different amounts (I do not know where they get the amounts from). I have made all my family, friends and colleagues aware of this, I do not want anyone to go through this. I urge you think 10 times before signing up with Telkom. Even if you find a cheaper deal from Telkom DO NOT SIGN UP WITH TELKOM!!!! They will talk nice and convince you in the beginning but believe me you will loose out in the long run.
