Telkom are *******.

Telkom is all about *****ing The customers money. I made payment on my WiFi account on the 20th Dec of R990.30 and on the 21st Dec they debited my bank account with the same amount. So they received two payments from me of R990.30.

I’ve since been to every Telkom store in Cape Town. Called Telkom myself because they never call you after a dispute had been lodged after being at various stores and guess what? According to them they only allocate the debited payment but the payment made at Pnp on the 20th. I’ve sent the till slip as well as my bank statement to prove to them that I’ve paid.

We are now on the 3rd of January 2019 and still nothing.

No one can say whether the R990 will be credited back into my account.

The worst service provider I’ve ever come across. They don’t give a **** about their clients.