Telkom are *******

Absolutely pathetic service received from Telkom. Lan line and internet was down for over a month, yet Telkom still sends me a bill for the complete month even though I had already logged a dispute. The call center is absolutely useless, all they do is log stuff with absolutely no resolution to any of my problems. I have called them numerous times, to which they reply that the back office will call me back, but they never do. I recently changed jobs and so cannot afford the my adsl line and lan line. I cancelled my service via the cancellation self service portal, giving 30 days notice for 30 May 2018, but nothing was cancelled and the only feedback I receive is my monthly bill. Telkom are ******* and we need to put a stop to them