1 reviews | Active since Apr 2018
Telkom ARE *******
So I got a new cell phone contract from Telkom Clearwater on the 31st of March 2018 now they charged me for device subscription fee from the 1st of March to the 31st of March. I told them they should charge pro rata and then the call center agent said I don't understand pro rata. In my opinion they *******. I reversed the debit order now from the bank until a Telkom manager phoned me.
Good Day
Thank you for allowing us the opportunity to assist further on your query.
Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.
Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,
Good Day
Thank you for allowing us the opportunity to assist further on your query.
Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.
Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,