1 reviews | Active since Aug 2011
TELKOM ARE *******
Hi<br> <br> <br> <br> Please help me as I am not getting joy from Telkom, They advise they cannot help me and don't have a resolution or complaints line.<br> <br> <br> <br> I've taken out a contract with them in July and since then have never had Joy, The first month they double changed me for 2 phones, When I queried they said they cannot do anything besides log a case and the debit order will still go off, I must go and reverse the debit order at the bank which is inconvenient for me and also shows negatively on ITC.<br> <br> <br> <br> This month they are charging me R8900.00 for an early termination fee for what I have no idea!!!! I was supposed to be reimbursed! According to them they can only log a case but the debit will still go off and I must reverse it!!!<br> <br> My contract is only for R570.00.<br> <br> <br> <br> I am furious with this service and don't want this cellphone anymore, I don't want any relations with them.<br> <br> <br> <br> The only reference number I have is for the previous case which is Case: ***8.<br> <br> <br> <br> I do not want to deal with Telkom, I want my money reimbursed and their phone taken back!!!!<br> <br> <br> <br> This is putrid service, Nothing went right from the start!!!!!
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM134915.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM134915.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
