Telkom are the worst EVER!!!!!!!

The worst service ever!!! I made an online application for Telkom fixed line and ADSL for my home in April 2019. From the first call with the agent i have been getting utter putrid and useless service from all the agents i have spoke to. The 1st agent i spoke to did not disclose that i need to pay R700 deposit for new line installation and 2 weeks after i placed the order i was then told about this deposit that MUST be paid before my order can proceed. I then did this and a week later and daily calls to 10213 , i was told that a different department is dealing with my order. A week after that i was called to have my installation done the next day but realized that my address was incorrect and the agent at the time then told me she will escalate and have the correct address put on the order. Another week later and i called the 10213 once again only to find out that the previous agent did not change anything. At this point i had spoken to approximately 12 agents and none of them were able to assist. Then after doing my utmost to calm down , i called again as this was the advice i was given by the support department at Telkom and was met with a rude and obnoxious agent who blatantly forced me into cancelling the previous order and making a new one to rectify their mistake. This was more than 2 weeks ago and again i was left to call 10213 and now i am told that the back office needs to deal with my query as the agents in the call center are unable to assist. I am left waiting fro a callback which will probably never happen. I am completely disgusted with how this situation has played , especially after i paid what i was supposed to and am still at the same place of my order as i was in the beginning. If there are any responsible , capable employees at Telkom , i ask that they try and assist as my patience is now at its end.