1 reviews | Active since Jan 2017

05 Nov 2018, 15:19

Telkom are the worst. Cancellation is impossible.

I am appalled at the service I have received from Telkom. In fact, I have received no service at all. I am at my wits end.

I have cancelled my accounts with Telkom every month since April 2018. I have emailed, been in store, called, completed the online cancellation process. I have received what I can assume are case numbers from Telkom - because these messages come through with no clarity or progress.

I have reversed every single debit order since April because I do not and cannot use my Telkom services. I refuse to deal with this system any longer - I cancelled my accounts yet no one seems to have any record of me doing so. Incompetence. This is the worst service I have ever experienced.

My landline, which does not work, has now been suspended. I fear that the only way I will get rid of them is to change my bank account, numbers, etc. They are the absolute worst.

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