Telkom are the most useless service provider a

After 2.5 weeks of no telephone and Internet at home we are still yet to receive any proper feedback from Telkom. After numerous phone calls to the call centre and being assured they will resolve the issue and they will get back to us with feedback, we are still awaiting a call. There have been about 10 technicians appointed to the fault yet not one have been able to repair it or give us any actual feedback, they would rather just close the fault and say it's working when it's clearly not. We have now escalated the fault 2 days ago and we're assured on 2 separate occasions someone will contact us with feedback and yet still no feedback. The only conclusion I can come to is that the call centre staff, technicians and management at telkom are useless as no one seems to know what is going on or anything about customer service.