TELKOM ARE THE BIGGEST *******

This is now my 3rd BAD review about Telkom. On 20th of Dec i made a payment on my Telkom account of R990.30 and on the 21st of Dec Telkom also debited my account with the same amount. I have been phoning since to get my money back. I have also been in contact with a gentleman from the Telkom Sea Point, Cape Town store via e-mail and so far his been helpful only to tell me that they have attended to my case.

He also came back telling me last week that my money was allocated but in the wrong account. I questioned the that and wanted him to explain the 2 accounts he referred to.

I then rep**** by saying that i have To FA accounts. FA is financial accounts and quoted the following FA's to me: ********** 25 & ********** 00. He since cant tell me in which account it is or when or why i cant get my money back.

Telkom is now the cause of my son not attending his 1st day of Grade 1 because i still had to buy his other part of his uniform :-( No one can help me at Telkom. the last case number was ********** 3 dated 5 January 2019. This is now dragging into the 3rd week of fighting with Telkom.

Kind regards Manda