Telkom are ********

A month ago I purchased 200GB of data valid for 61 days, Telkom Nicolway on the 11 of February disconnected my internet stating that I have only used 68GB of the data 48GB of the 200GB night surfer. For two weeks now I have not had internet due to this error from their IT department. I am a student who purchased a large amount of data of R 1055 on January 11th- and only activated January 15th due to their external error of giving the data to a number that was recycled to a different individual. Their managers do not assist and keep telling me that she has lodged a case however this case has not been resolved. I am sick and tired of Telkom taking customers money but do not want to reimburse them back when they are in fault.

From the day of purchase, Telkom has not been helpful at all. It has been 2 weeks now and it has not pas 61 days of yet, however, my 200GB expired in 30days. Does this make sense Telkom? Honestly, please be better