1 reviews | Active since Apr 2015
TELKOM ARE SAME AS *****S
I am disgruntled by Telkom for the past 3 months<br> I took out two contract on 2013/03(cell *** & ***) and on 15 April 2015 I cancelled those contracts case number ***8@ alberton store. Come month end April Telkom decides to bill me R403.10 end of April instead of my normal R200,made numerous calls to find out why and no consultant could advise so I went to bank and to dispute because case number ***3 wasn't getting resolved, same thing happened May 2015. I then took out 2 new contract which has nothing to do with those I cancelled and I ended up Paying R555.49 on 13/06/2015 Via Internet and faxed proof of payment so that my account may be unblocked, but this is where I really got frustrated coz Telkom then debited my account again with R555.49 after I made manual payment, requested refund case ***2 and to this date no answer, every time I phone I get told \we are busy"<br> I admit that I Owe Telkom but not The R.1110.98 I ended up paying<br> if no resolution than I will simply dispute debit again"""
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM121917.
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM121917.
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team
